Terms of Service

Last Updated: August 18, 2026

OVERVIEW

Welcome to Winkelby. The terms "we", "us" and "our" refer to Winkelby. Winkelby operates this store and website, including all related information, content, features, tools, products and services in order to provide you, the customer, with a curated shopping experience (the "Services"). Winkelby is powered by Shopify, which enables us to provide the Services to you.

These Terms of Service, together with any policies referenced herein, describe your rights and responsibilities when you use our Services.

Please read these Terms of Service carefully before using our website or placing an order. By visiting, accessing, or using our Services, you agree to be bound by these Terms of Service and our Privacy Policy.

If you do not agree with these Terms of Service or our Privacy Policy, please do not use or access our Services.

SECTION 1 - ACCESS AND ACCOUNT

By using our Services, you represent that you are at least the age of majority in your jurisdiction, or that you have the permission of a parent or legal guardian where required.

When creating an account or placing an order, you may be asked to provide information such as your name, email address, billing information, payment information, shipping address, and phone number.

You agree that the information you provide is accurate, complete, and current.

You are responsible for maintaining the security of your account credentials and for all activity carried out through your account.

You must not sell, transfer, or otherwise assign your account to another person.

SECTION 2 - OUR PRODUCTS

We make reasonable efforts to ensure that product descriptions, images, specifications, prices, and other information displayed on our website are accurate.

However, colors and appearance may vary depending on your device, screen, browser, and settings.

We do not guarantee that product colors or appearance displayed on your device will exactly match the physical product.

Product descriptions, specifications, availability, and prices may be changed or updated from time to time without prior notice.

We reserve the right to discontinue products or limit quantities available for purchase where necessary.

SECTION 3 - ORDERS

When you place an order through Winkelby, you are submitting a request to purchase the products in your cart.

We reserve the right to accept, decline, cancel, or limit an order where reasonably necessary, including in cases involving pricing errors, product availability, suspected fraudulent activity, incorrect information, or other circumstances that may affect our ability to fulfill the order.

If an order is cancelled after payment has been received, any applicable refund will be processed through the appropriate payment method.

Please carefully review your order before submitting it.

Returns, refunds, and replacements are subject to our Return & Refund Policy.

Products purchased through Winkelby are intended for personal or household use and not for unauthorized commercial resale.

SECTION 4 - PRICES AND BILLING

All product prices displayed on Winkelby are subject to change without prior notice.

The price applicable to your purchase will generally be the price displayed at the time the order is placed.

Any applicable shipping charges, taxes, or other charges will be displayed during the checkout process where applicable.

Discounts, promotional offers, and coupon codes may be subject to additional terms and conditions.

We reserve the right to correct pricing errors, promotional errors, or other inaccuracies and, where appropriate, cancel affected orders and provide a refund for amounts already paid.

You agree to provide accurate and current payment and billing information when placing an order.

You represent that you are authorized to use the payment method provided for your purchase.

SECTION 5 - SHIPPING AND DELIVERY

We will make reasonable efforts to process and ship orders within the estimated timeframes displayed on our website.

Delivery times are estimates and may vary depending on the shipping carrier, destination, weather, holidays, operational issues, or other circumstances outside our reasonable control.

Once an order has been handed over to the shipping carrier, delivery is subject to the carrier's procedures and timelines.

If your order is significantly delayed, damaged during delivery, or otherwise has a delivery issue, please contact us using the information provided on our website.

SECTION 6 - RETURNS, REFUNDS AND REPLACEMENTS

Returns, refunds, and replacements are governed by our Return & Refund Policy.

Please review that policy before making a purchase.

In particular, eligible return requests must generally be submitted within 48 hours of receiving the product, and an appropriate unboxing video may be required for claims involving damaged, defective, missing, or incorrect products.

Certain products, including products specifically identified as non-returnable, may not be eligible for return, subject to applicable law.

SECTION 7 - INTELLECTUAL PROPERTY

All content available through Winkelby, including logos, brand names, text, graphics, images, product content, videos, audio, website design, and other materials, is owned by or licensed to Winkelby or its respective owners and is protected by applicable intellectual-property laws.

You may use our website for personal and lawful purposes only.

You may not reproduce, copy, distribute, modify, publish, transmit, sell, or otherwise exploit our website content without our prior written permission, except where permitted by applicable law.

Winkelby and its associated branding, logos, designs, and slogans may not be used without prior written permission.

All third-party trademarks and brand names appearing on our website belong to their respective owners.

SECTION 8 - THIRD-PARTY SERVICES AND TOOLS

Our Services may use third-party services, applications, tools, payment providers, shipping services, analytics services, or other technologies.

These third-party services may operate under their own terms and privacy policies.

We are not responsible for the policies, security, availability, or performance of third-party services to the extent permitted by applicable law.

SECTION 9 - THIRD-PARTY LINKS

Our website may contain links to websites or services operated by third parties.

These links may be provided for convenience or additional information.

Winkelby does not control third-party websites and is not responsible for their content, availability, security, privacy practices, products, or services.

You should review the terms and privacy policies of third-party websites before using them or providing personal information.

SECTION 10 - RELATIONSHIP WITH SHOPIFY

Winkelby is powered by Shopify, which provides the e-commerce platform that enables us to offer our Services.

However, purchases made through our store are transactions between you and Winkelby.

Shopify is not responsible for the products sold by Winkelby or for the fulfillment of orders placed through our store.

SECTION 11 - PRIVACY

Your use of our Services is also subject to our Privacy Policy.

Our Privacy Policy explains how we collect, use, store, and disclose personal information.

By using our Services, you acknowledge that you have reviewed our Privacy Policy.

SECTION 12 - CUSTOMER FEEDBACK AND REVIEWS

If you voluntarily submit reviews, feedback, suggestions, photographs, or other content to Winkelby, you represent that you have the right to provide that content and that it does not violate the rights of any third party.

By submitting content, you grant Winkelby permission to use, reproduce, display, and publish that content for legitimate business and promotional purposes, subject to applicable law.

We reserve the right to remove or decline to publish content that we reasonably believe is unlawful, abusive, misleading, offensive, fraudulent, or violates the rights of others or these Terms.

SECTION 13 - ERRORS AND INACCURACIES

Occasionally, information on our website may contain typographical errors, inaccuracies, or omissions relating to product descriptions, prices, promotions, availability, shipping charges, or other information.

We reserve the right to correct such errors or inaccuracies and update information where necessary.

If an error materially affects an order that you have already placed, we may contact you regarding the available options, including cancellation and applicable refund.

SECTION 14 - PROHIBITED USES

You may use our Services only for lawful purposes.

You agree not to:

• Violate any applicable law or regulation.
• Attempt to gain unauthorized access to our systems or accounts.
• Interfere with the security or operation of our website.
• Upload or transmit malicious software, viruses, or harmful code.
• Use our website for fraudulent or deceptive purposes.
• Impersonate another person or entity.
• Submit false or misleading information.
• Attempt to interfere with another customer's use of our Services.
• Scrape, copy, extract, or reproduce substantial portions of our website or product data without permission.
• Use automated systems to abuse, disrupt, or circumvent security measures.
• Engage in activities that may damage Winkelby, our customers, service providers, or our website.

We reserve the right to restrict or terminate access to our Services where we reasonably believe these Terms have been violated.

SECTION 15 - TERMINATION

We may restrict or terminate your access to our Services where permitted by law, including where you violate these Terms or engage in fraudulent, abusive, or unlawful activity.

Termination will not affect any rights or obligations that arose before termination.

Sections relating to intellectual property, privacy, liability, indemnification, governing law, and other provisions that by their nature should survive termination will continue to apply.

SECTION 16 - DISCLAIMER

To the fullest extent permitted by applicable law, our Services are provided on an "as available" basis.

We make reasonable efforts to keep our website information accurate and available, but we do not guarantee that the Services will always be uninterrupted, error-free, secure, or available at all times.

Nothing in these Terms excludes or limits any warranty, right, or remedy that cannot legally be excluded or limited under applicable law.

SECTION 17 - LIMITATION OF LIABILITY

To the fullest extent permitted by applicable law, Winkelby and its service providers will not be liable for indirect, incidental, special, consequential, or similar losses arising from the use of our Services or products, except where such liability cannot legally be excluded or limited.

Nothing in these Terms limits liability or consumer rights that cannot legally be excluded or limited under applicable law.

SECTION 18 - INDEMNIFICATION

To the extent permitted by applicable law, you agree to be responsible for losses or claims arising from your unlawful use of our Services, your violation of these Terms, or your violation of the rights of another person.

This section does not apply to the extent that such responsibility cannot legally be imposed.

SECTION 19 - SEVERABILITY

If any provision of these Terms is found to be unlawful, invalid, or unenforceable, that provision will be enforced to the fullest extent permitted by law, and the remaining provisions will continue to remain in effect.

SECTION 20 - ENTIRE AGREEMENT

These Terms, together with our Privacy Policy, Return & Refund Policy, Shipping Policy, and other policies published on our website, constitute the terms governing your use of our Services.

These Terms replace any previous versions or agreements relating to the same subject matter.

SECTION 21 - CHANGES TO THESE TERMS

We may update these Terms of Service from time to time to reflect changes to our Services, business practices, or applicable legal requirements.

The updated version will be posted on this page with a revised "Last Updated" date.

Your continued use of our Services after changes are posted may constitute acceptance of the updated Terms, to the extent permitted by applicable law.

SECTION 22 - GOVERNING LAW

These Terms of Service shall be governed by the applicable laws of India, subject to any mandatory consumer-protection rights and other rights that cannot legally be excluded.

Any disputes will be subject to the jurisdiction of the courts having appropriate jurisdiction over the location of the business, subject to applicable law.

SECTION 23 - CONTACT INFORMATION

Questions about these Terms of Service can be sent to:

Brand/Store Name: Winkelby
Trade Name: Winkelby
Email: contact.winkelby@gmail.com
Address:  Revathi, Kattakkalam, Parammal, Perumanna P.O., Kozhikode, Kerala – 673019, India