Shipping policy

Shipping Policy

Last updated: August 19, 2026

At Winkelby, we work to make sure your order reaches you safely and on time. Please review the information below regarding our shipping process.

1. Order Processing

Orders are normally processed within 1–3 business days after your order is successfully placed.

Once your order has been shipped, you will receive a confirmation email with tracking information when available.

Please note that orders may take additional time to process during sales, holidays, or periods of high order volume.

2. Shipping Time

After your order has been processed, delivery generally takes:

India: 3–7 business days

Delivery times are estimates and may vary depending on your location, courier service, weather conditions, holidays, or other circumstances beyond our control.

3. Shipping Charges

Shipping charges, if applicable, will be displayed during checkout before you complete your purchase.

From time to time, Winkelby may offer free shipping promotions or other shipping offers. Any applicable offer will be clearly displayed on our website.

4. Order Tracking

Once your order has been shipped, we may provide a tracking number through email or other available communication channels.

You can use the tracking information provided by the courier to check the status of your shipment.

5. Delivery Delays

Although we do our best to ensure timely delivery, Winkelby is not responsible for delays caused by:

Courier or logistics providers
Incorrect or incomplete shipping addresses
Weather or natural events
Public holidays
Transportation disruptions
Customs or regulatory delays, where applicable
Other circumstances beyond our reasonable control

If your order appears to be significantly delayed, please contact us and we will assist you in checking the shipment status.

6. Incorrect Shipping Address

Please make sure that your shipping address and contact information are correct before placing your order.

If you provide an incorrect or incomplete address and the order has already been shipped, additional shipping charges may apply for re-delivery.

7. Damaged or Missing Packages

If your package arrives damaged, please contact us as soon as possible with your order number and photographs of the package and/or product.

If your order is marked as delivered but you have not received it, please contact us so that we can assist you with the available delivery information.